CRIMSON HOTELS Conference & Banqueting Conditions of Sale In order to avoid any misunderstanding regarding reservations, the following are our terms & conditions of trading. 1 This Contract forms an agreement between the Client and the Hotel and should be returned to the Hotel within 7 days of receipt. Bookings shall be confirmed only when the Hotel receives this Contract. 2 At the discretion of the Hotel, the Customer may be required to pay a deposit of 20% upon confirmation of booking. In the event of non-payment of said deposit within the time specified, the Hotel shall be entitled to cancel the function without notice to, and liability to, the Customer. 3 In the unfortunate circumstances that you have to cancel or postpone your confirmed booking at any time prior to the event, the Hotel will make every effort to resell the space. However, we do reserve the right to charge a cancellation fee against the total contracted business according to the notice received. Notice given: More than 60 days prior to the event No charge Between 60 days and 40 days prior to the event 30% Less than 40 days but more than 20 days 20% Between 20 days and 7 days prior to the event 75% Less than 7 days 100% Any cancellations, postponement or partial cancellation should be advised to the Hotel in first instance verbally, followed by a written confirmation. 4 Any amendments to guest numbers and/or arrangements are to be notified to the Hotel not less than 72 hours prior to the event. The final invoice will be calculated on these final arrangements unless the numbers are increased then the higher amount will be charged. 5 The Client is responsible to the Hotel for full settlement of all costs arising in accordance with the agreement. Balance of payment for non-credit accounts is due 3 days prior to the event. 6 Credit facilities can only be granted by prior arrangement and must be agreed at least 14 days prior to arrival. Credit facilities are agreed at the discretion of the Hotel. Accounts are due for full settlement within 14 days from date of invoice. The Hotel reserves the right to charge interest at 2% above base rate or make a collection charge. Any queries should be referred to the hotel within 7 days of receipt of the invoice and it is agreed that the client will pay the balance on the due date – suitably adjusted where necessary. The amount under query will be due as soon as the disputed items have been resolved. 7 No allowance or refund can be made for meals and other elements not taken within the agreed package rate. 8 The Hotel is entitled to annul the contract without obligation to pay compensation of any kind, be reason of industrial action, fire, flooding other special circumstances beyond the control of the Hotel. The contact may also be cancelled if a) the booking might prejudice the reputation of the Hotel, b) if the Client is more than 30 days in arrears of previous b) payments and c) if the Hotel becomes aware of any alteration in the Client’s financial situation. 9 No food or beverages of any kind are permitted to be brought into the Hotel by the customer or their guests without the written consent of the hotel and such consent may involve an additional charge. 10 The Client shall be responsible for any damage caused to the allocated rooms, hotel environs or furnishing and equipment by any act, default or neglect of the Client, sub-contractor or guests o the client and shall pay to the Hotel on demand the amount required to make good or remedy any such damage. 11 The Client shall indemnify the Hotel against all costs, charges, claims, expenses, demands and Liabilities incurred by or made against the Hotel as a result of the negligence or wilful default of the Client or of its guests. 12 The Client agrees to be bound by all reasonable instructions of authorized representatives of the hotel in relation to the conduct of the function and shall further ensure that any guests attending shall similarly follow instructions. I have read and agree to the booking conditions as set out above: SIGNED……………………………………….POSITION…………………………… ON BEHALF OF:…………………………………..DATE OF EVENT:…………….. DATED:…………………………………