Confirmation A signed event agreement is required within 14 days of the booking being made, to confirm the reservation along with any deposit requested (please make cheques payable to Patshull Park Hotel). The Hotel reserves the right to release an unconfirmed reservation at any time. Deposits (All deposits are non refundable) Golf Days: £10.00 per person Fishing: £10.00 per person Functions: £250.00 per event Christmas: £10.00 per person Weddings: £500.00 initial deposit and a further £500.00 6 months prior to arrival. Payment All accounts must be settled prior to departure. Account facilities will only be available subject to the satisfactory completion of a credit application form and subsequent acceptance by the hotel. Terms of payment are strictly within 30 days from date of invoice; thereafter a 5% weekly charge will be added to the account. Any queries on the final invoice should be made within 5 working days of the receipt of invoice. Payment for Wedding receptions is due 3 days prior. To arrive by Building Society Cheque, banker’s draft, debit card or cash. 3.5% surcharge for credit cards. Final Numbers Final guaranteed attendance numbers are required in writing 3 working days prior to the event (Saturday, Sunday and Bank Holidays are not classed as working days). These numbers will represent the minimum number for invoicing at the agreed rate, and must constitute no less than 80% of the original numbers booked. Cancellation Policy (Subject to the facilities remaining unsold) In the event of cancellation or reduction in numbers attending, the following charges will apply: 2 - 3 months: 50% of the expected revenue 1 - 2 months: 75% of the expected total revenue 1 month or less: 90% of total expected revenue If the facilities are resold at a lower rate then the difference will be charged, less any administration fee. Function Suites On occasion it may be necessary to change bookings to another suitably sized function suite. Golfing Conditions of Play Please ensure that all members of your party are aware of our regulations prior to their arrival at Patshull Park. Dress: Only players with proper golfing attire and equipment will be permitted to play, i.e. no T-shirts, jeans or trainers. Smart casual attire is requested in our restaurant. Handicaps: Golfers are required to possess and present a bona fide handicap certificate (max. 24, ladies 36) to gain access to the course. Weather This aspect is beyond our control; in the event of course closure we shall reschedule your event at a mutually convenient date. No reduction will be given for temporary greens of tees or general bad weather. It is sometimes necessary to enforce trolley/ buggy bans subject to course conditions, please bring carrying bags. Fishing All persons fishing must possess a current Environment Agency Licence. Access Times Reservations for Day use are from 8.00am – 6.00pm. Check in time for accommodation is 2.00pm, check out is 11.00am Times outside these need to be agreed in writing and a further charge may be levied. Client(s)/Guests use of the Hotel All clients must adhere to the Hotel’s statutory obligations such as Fire Regulations, Health & Safety, Licensing etc. Clients and their guests should act in a proper manner not causing offence to any other guests or the Hotel personnel. The organiser is responsible for the behaviour of his/her party and is responsible for any malicious damage. Cancellation by the Hotel The Hotel may cancel the event should any of the following occur 1. The Hotel or any part of it is closed due to circumstances beyond the control of the Hotel Management e.g., Fire, War, Weather. 2. When a deposit or other payment has been defaulted. 3. An event that may in the sole opinion of the Hotel Management leave either the reputation of the Hotel being damaged or damage being caused to the property of the Hotel. In the event of any of the above the Hotel will refund any pre paid monies. Accommodation Accommodation bookings are taken at the discretion of the Hotel Management Rooming lists should reach the hotel no later than 10 working days prior to arrival and must represent no less than 80% of original numbers booked. Maintenance Maintenance work is required to be undertaken at different times during the year both in the Hotel and on the course; disruption will always be kept to a minimum and we regret that no refunds will given for areas out of use. Additional Terms for Wedding Receptions 1. We request that guests are seated for the Wedding Breakfast by 4.30pm 2. Overnight accommodation bookings are taken at the discretion of the Hotels’ Management. A maximum of 6 bedrooms can be reserved if requested for a Saturday night only stay at the time of booking; these must be confirmed in writing. Any further reservations can be made 2 weeks prior to the date of arrival, subject to the Hotels availability. There are no restrictions for stays of 2 or more nights. 3. Food must be provided for all guests attending your Evening Reception or a room hire charge of £5.00 per person will be levied, this charge will also apply if you choose not to have an Evening Reception. Civil Weddings. Patshull Park Hotel will host Ceremonies Monday – Sunday, the latest time for a Ceremony is 3.30pm. The payment to the Hotel covers the following: Room Hire of the Function Room for the Ceremony and an arrangement of flowers for the Registrar’s table. The Hotel can not arrange the Ceremony; this is the responsibility of the Bride and Bridegroom. To arrange the Ceremony you need to contact Wombourne Registry Office on 01902 895294